At VowVibes, we value transparency in all our interactions. Please read this policy carefully before making any bookings or payments through our platform.

1. No Refund Policy

All bookings and payments made through VowVibes are final and non-refundable. We do not issue refunds for any reason, including cancellations initiated by the user or by the service provider. Please ensure you review all details carefully before confirming any booking.

2. Right to Restrict or Cancel Access

VowVibes reserves the right to restrict, totally or partially, the access of certain users, and to cancel, suspend, block, edit, or delete certain types of content, or cancel the accounts of users who misuse the Website, violate our Terms of Service, or engage in any unlawful or inappropriate activity.

3. Misuse of Platform

Any attempt to manipulate, exploit, or harm the integrity of VowVibes or its community may result in immediate suspension or permanent termination of your account without notice.

4. Third-Party Vendors

VowVibes acts as a platform to connect users with wedding vendors. Each vendor may have their own policies regarding cancellations and changes, which are separate from this policy. It is the user's responsibility to review the vendor's terms before booking.

Effective Date: 9 August 2025